Coronavirus - Advice for visitors to France

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Since January 2020 a Coronavirus COVID-19 (ex 2019-nCoV) epidemic has spread from China. You’ll find authoritative answers to your questions on the epidemic and recommendations for your health on the French government’s website:

On 16 March 2020, the President of the Republic decided measures to reduce contact and travel to the minimum throughout the whole of France, from 12PM on Tuesday 17 March 2020, for at least two weeks. Travel will be allowed, with proof, only to:

  • travel from home to work only if working at home is not possible;
  • shop for basic necessities in authorized local shops;
  • visit health professionals;
  • travel for childcare and to help vulnerable people - but only while strictly respecting advice on barrier measures;
  • take exercise, individually, close to home and with no gathering of people.

Any violation of these rules will be penalised.

Simple measures against coronavirus will help preserve your health and the health of those around you:

  • Stay at home
  • Wash your hands very often;
  • Cover your mouth and nose with your sleeve or with a tissue when you cough or sneeze;
  • Use single-use tissues, and then throw them away;
  • Do not shake hands or greet people with kisses on the cheek;

Hotlines

A toll-free hotline service (French only) can answer your questions about the Coronavirus COVID-19 non-stop, 24 hours a day, 7 days a week: 0 800 130 000 (from abroad: +33 800 130 000, depending on your operator).

Please note that the toll-free hotline service cannot give medical advice.

If you have symptoms that may be due to COVID-19


Stay at home, avoid contact with others, call a doctor before you go to see them or call the area health assistance number., If the symptoms get worse, with breathing difficulties or signs of suffocation, dial 15 or call or send a text to 114 if you have a speech or hearing impairment.

Arriving in France

How are possible patients with symptoms dealt with in the airport?

They are taken care of by the Airport Emergency Medical Service. They are then isolated and treated, as are all medical cases, by the SAMU Centre 15 (Emergency Medical Services), in accordance with procedures in place.